Employee & Intern Guidelines

Internal standards, guidelines, and work log codes.

KRAFTOR – Employee & Intern Guidelines

Effective June 2026

These guidelines explain the rules, policies, and expectations that all employees, interns, trainees, consultants, and team members must follow while working with the company.

Executive Summary & Legal Compliance

Executive Summary

These guidelines explain the rules, policies, and expectations that all employees, interns, trainees, consultants, and team members must follow while working with the company.

By joining the company, you agree to follow all company policies, procedures, and workplace standards. These guidelines are designed to maintain professionalism, productivity, security, compliance, and a positive work environment for everyone.

The company reserves the right to update, modify, or amend these policies whenever required to meet business, operational, legal, or regulatory requirements.

The guidelines cover the following areas:

  • Salary, payroll, and payment procedures.
  • Statutory deductions and compliance requirements.
  • Probation period and employment confirmation.
  • Internship terms and stipend policies.
  • Working hours, attendance, and overtime rules
  • Leave management and holiday policies
  • Performance expectations and workplace conduct
  • Confidentiality, intellectual property, and data protection
  • Company assets, software, and resource usage
  • Remote, hybrid, and work-from-home policies
  • Workplace safety and security requirements
  • Prevention of Sexual Harassment (POSH) compliance
  • Employee grievance and complaint procedures
  • Training, development, and performance reviews
  • Expense reimbursement and approval processes
  • Employment termination, resignation, and notice periods
  • Employee onboarding and offboarding requirements

All team members are expected to read, understand, and comply with these guidelines at all times. Failure to follow company policies may result in disciplinary action, including warnings, suspension, termination of employment or internship, legal action, or recovery of damages where applicable.

These guidelines are intended to ensure smooth business operations, protect company interests, maintain professional standards, and create a safe and productive workplace for all team members.

Legal Compliance and Regulatory Requirements

To maintain a professional and legally compliant workplace, all employees, interns, trainees, consultants, and contractors are required to follow the applicable laws, regulations, and company policies.

1. Working Hours and Leave Policy

The company follows the applicable Shops and Establishment Act of the respective state.

  • Employees are required to work according to their assigned working schedule.

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  • Standard working hours shall be as defined by the company and applicable law.
  • Weekly offs, public holidays, earned leaves, casual leaves, and sick leaves shall be provided as per company policy and legal requirements.
  • Employees must obtain prior approval before availing planned leave, except in emergency situations.
  • Unauthorized absence may result in disciplinary action.

2. Salary, Payroll and Statutory Deductions

The company shall process salaries through its approved payroll system.

  • Salary shall be paid according to the company's payroll schedule.
  • Employees must ensure that their bank account and KYC details remain updated.
  • Applicable statutory deductions may be made from salary, including:
  • Provident Fund (PF)
  • Employee State Insurance (ESI)
  • Professional Tax (where applicable)
  • Income Tax (TDS)
  • Any other deductions permitted by law
  • Employees must review their salary slips and immediately report any discrepancies.

3. Employment Status and Probation

All newly hired employees may be placed under a probation period as determined by the company.

  • During probation, performance, attendance, conduct, and overall suitability will be evaluated.
  • Successful completion of probation does not automatically guarantee confirmation unless officially communicated by the company.
  • The company reserves the right to extend probation or discontinue employment based on performance and business requirements.

4. Internship and Training Programs

Interns and trainees must follow all company policies and workplace standards.

  • Any stipend provided shall be governed by the internship agreement.
  • Completion certificates, recommendation letters, or experience certificates may be issued only after successful completion of the internship and fulfillment of assigned responsibilities.
  • The company reserves the right to terminate any internship for misconduct, poor performance, policy violations, or business requirements.

5. Workplace Conduct and Professional Behaviour

Every team member is expected to maintain professionalism at all times.

  • Respectful behaviour toward colleagues, clients, vendors, and stakeholders is mandatory.
  • Harassment, discrimination, bullying, threats, abusive language, or misconduct will not be tolerated.
  • Employees must comply with all lawful instructions issued by authorized managers and company representatives.

6. Prevention of Sexual Harassment (POSH)

The company maintains a zero-tolerance policy towards sexual harassment.

  • Any form of sexual harassment, inappropriate conduct, unwanted advances, offensive remarks, or hostile workplace behaviour is strictly prohibited.

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  • Employees must immediately report any such incidents through the designated grievance mechanism.
  • Complaints will be investigated confidentially and appropriate action will be taken.

7. Confidentiality and Data Protection

Employees are responsible for protecting company information and data.

  • Confidential information must not be disclosed to any unauthorized person during or after employment.
  • Customer information, business strategies, financial records, source code, designs, documents, credentials, and internal communications must remain confidential.
  • Unauthorized sharing, copying, downloading, or disclosure of company information may result in disciplinary and legal action.

8. Information Technology and Digital Security

Employees must use company systems responsibly.

  • Company devices, software, internet services, cloud platforms, and communication tools must be used only for authorized purposes.
  • Sharing passwords, bypassing security measures, installing unauthorized software, or misusing company resources is prohibited.
  • Employees must immediately report any suspected security incident or data breach.

9. Grievance and Complaint Resolution

Employees are encouraged to raise workplace concerns through the designated reporting channels.

  • Complaints shall be reviewed fairly and confidentially.
  • False, malicious, or misleading complaints may result in disciplinary action.
  • Retaliation against any employee for raising a genuine concern is strictly prohibited.

10. Compliance with Laws and Company Policies

All employees must comply with:

  • Applicable labor laws
  • Company policies and procedures
  • Data protection requirements
  • Workplace safety standards
  • Client confidentiality obligations
  • Regulatory and statutory requirements relevant to their role

Failure to comply with company policies, employment agreements, confidentiality obligations, or applicable laws may result in disciplinary action, suspension, recovery of losses, termination of employment, and/or legal proceedings where applicable.

Salary Payment and Payroll Policy

1. Salary Payment Schedule

The company shall process employee salaries on a monthly basis.

  • Salary shall normally be credited between the 5th and 10th day of the following month.
  • Employees must maintain accurate banking and KYC details to avoid payment delays.
  • Salary payments shall be made through bank transfer or any other approved payment method.
  • Salary slips shall be provided through the company's payroll system or official communication channels.

2. Salary Structure and Statutory Deductions

Employee compensation may include:

  • Basic Salary
  • House Rent Allowance (HRA)
  • Special Allowance
  • Performance Incentives
  • Project Incentives
  • Other Company Approved Benefits

The following statutory deductions may be applied where applicable:

  • Provident Fund (PF)
  • Employee State Insurance (ESI)
  • Professional Tax
  • Income Tax (TDS)
  • Any other deduction permitted by law

Employees are responsible for reviewing their salary statements and reporting discrepancies within 7 working days.

3. Payroll Processing

The payroll process shall generally follow the schedule below:

Activity Responsible Department Timeline

Attendance & Timesheet Verification Reporting Manager / HR Last Working Day of Month

Payroll Draft Preparation HR / Payroll Team 1st – 3rd of Following Month Approval & Adjustments HR / Finance Department 4th – 5th of Following Month Salary Disbursement Finance Department 5th – 10th of Following Month

The company may modify payroll timelines based on operational requirements.

4. Overtime Policy

Any overtime work must be approved in advance by the Reporting Manager or Authorized Company Representative.

  • Unauthorized overtime shall not be considered for payment.
  • Approved overtime shall be compensated as per company policy and applicable laws.
  • The company may alternatively provide compensatory leave where permitted.

5. Project Responsibility and Accountability

Employees are expected to complete assigned projects, tasks, deliverables, and responsibilities within the agreed timelines and quality standards.

Failure to complete assigned work without a valid reason may result in:

  • Verbal Warning
  • Written Warning
  • Performance Improvement Plan (PIP)
  • Loss of Performance Incentives
  • Loss of Project Incentives
  • Suspension of Additional Benefits
  • Reduction of Performance Ratings
  • Disqualification from Salary, Bonuses, Appraisals, or Promotions
  • Employment Termination in cases of repeated negligence or misconduct

6. Recovery of Company Losses

Where an employee's deliberate misconduct, gross negligence, unauthorized abandonment of a project, breach of contract, violation of company policy, or misuse of company resources results in a measurable financial loss to the company, the company reserves the right to recover such losses in accordance with applicable laws and the employment agreement.

Such recovery may include:

  • Rework Costs
  • Client Compensation Costs
  • Asset Damage Costs
  • Contractual Penalties Paid by the Company
  • Other Direct Financial Losses caused by the employee's actions

Any recovery shall be subject to internal review, documentation, and management approval.

7. Performance-Based Incentive Deduction

The company reserves the right to withhold, reduce, or cancel any project incentive, performance bonus, commission, profit-sharing amount, or performance-linked benefit if:

  • Assigned project milestones are not completed.
  • Deadlines are missed without approval.
  • Deliverables fail quality standards.
  • Client complaints arise due to employee negligence.
  • Assigned responsibilities remain incomplete.

Such actions shall not affect the employee's statutory salary entitlement unless otherwise permitted by law.

Probation and Confirmation Policy

1. Probation Period

All newly hired employees shall be placed on a probation period unless otherwise specified in their appointment letter.

  • The standard probation period shall be between 3 to 6 months.
  • The company reserves the right to extend the probation period based on performance, attendance, conduct, project completion, skill development, or business requirements.

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  • During probation, employees will be evaluated on:
  • Job performance
  • Work quality
  • Attendance and punctuality
  • Professional conduct
  • Team collaboration
  • Ability to meet deadlines and project requirements

2. Performance Review During Probation

Employees are expected to demonstrate satisfactory performance throughout the probation period.

The company may conduct periodic reviews to assess:

  • Work quality and productivity
  • Technical and professional skills
  • Communication and teamwork
  • Compliance with company policies
  • Overall suitability for the role

Failure to meet expected standards may result in:

  • Extension of probation
  • Additional training or performance improvement plans
  • Change in role or responsibilities
  • Termination of employment

3. Confirmation of Employment

Successful completion of the probation period does not automatically result in confirmation.

  • Confirmation shall be granted only after management approval and issuance of a written confirmation letter.
  • Upon confirmation, the employee shall become a regular employee of the company and shall be entitled to benefits applicable to confirmed employees.
  • The company reserves the right to delay or withhold confirmation if performance or conduct does not meet company standards.

4. Notice Period During Probation

The company may terminate employment during the probation period if the employee's performance, conduct, attendance, behaviour, or suitability is found unsatisfactory.

Unless otherwise stated in the appointment letter:

  • The company may terminate employment during probation by providing 7 days' notice or salary in lieu of notice.
  • Employees wishing to resign during probation must provide at least 7 days' written notice.

The company reserves the right to waive the notice period partially or fully.

5. Notice Period After Confirmation

Upon confirmation of employment:

  • Employees must provide 30 days' written notice before resignation unless otherwise specified in their employment agreement.
  • The company may require employees to serve the full notice period or provide payment in lieu of notice as permitted by law and company policy.
  • The company may relieve an employee before completion of the notice period at its sole discretion.

6. Early Termination During Probation

The company reserves the right to immediately terminate employment without notice in cases involving:

  • Fraud or misrepresentation
  • Breach of confidentiality
  • Data theft or misuse
  • Workplace harassment
  • Serious misconduct
  • Violation of company policies
  • Any act causing financial, legal, or reputational damage to the company

In such cases, disciplinary action and legal proceedings may also be initiated where applicable.

7. Extension of Probation

If an employee requires additional evaluation, training, or performance improvement, the company may extend the probation period for up to an additional 3 months.

The employee shall be informed in writing regarding the extension and the expectations required for confirmation.

Internship, Stipend and External Training Policy

1. Internship Program

The company may offer internship, training, apprenticeship, and skill development programs for students, fresh graduates, and aspiring professionals.

The purpose of these programs is to provide practical industry exposure, professional development, and hands-on project experience.

All interns shall be required to follow company policies, confidentiality requirements, workplace standards, and professional conduct guidelines throughout their engagement.

2. Internship Duration

  • Internship duration may range from 1 month to 12 months depending on the program, project requirements, and learning objectives.
  • The internship start date, end date, work schedule, and responsibilities shall be defined in the Internship Offer Letter or Internship Agreement.
  • The company reserves the right to extend, modify, convert, or discontinue any internship program based on performance and business requirements.

3. Stipend Policy

The company may offer paid or unpaid internships depending on:

  • Nature of the internship
  • Skill level required
  • Project involvement
  • Business requirements
  • Training and mentorship resources provided

Where applicable, interns may receive a monthly stipend as specified in their Internship Agreement.

The company reserves the right to determine, revise, increase, decrease, suspend, or discontinue stipend payments in accordance with internship terms and performance requirements.

4. Attendance and Performance Requirements

Interns are expected to:

  • Follow assigned working hours and schedules.
  • Complete assigned tasks, projects, and learning modules.
  • Attend meetings, reviews, training sessions, and evaluations.
  • Maintain professional behaviour and communication standards.
  • Meet deadlines and quality expectations.
  • Failure to meet performance standards may result in:
  • Performance warnings
  • Additional training requirements
  • Suspension of benefits
  • Stipend withholding (where permitted under the internship agreement)
  • Early termination of the internship

5. Project-Based Internship Requirements

Interns assigned to company projects are responsible for completing their assigned deliverables within the agreed timeline.

The company may evaluate interns based on:

  • Project completion rate
  • Work quality
  • Attendance
  • Communication
  • Professional conduct
  • Learning progress

Certificates, recommendation letters, experience letters, incentives, or future employment opportunities may be linked to satisfactory completion of assigned responsibilities.

6. Internship Completion and Certification

Upon successful completion of the internship, the company may issue:

  • Internship Certificate
  • Experience Certificate
  • Letter of Recommendation
  • Project Completion Certificate
  • Performance Recognition Certificate

The company reserves the right to deny or withhold such documents if:

  • Internship requirements are not completed.
  • Attendance is unsatisfactory.
  • Assigned projects remain incomplete.
  • Company policies are violated.
  • Misconduct or disciplinary issues are identified.

7. External Training Programs

The company may provide or sponsor external training, certification programs, workshops, seminars, webinars, industry events, or professional development courses.

Employees and interns participating in such programs are expected to:

  • Attend regularly.
  • Complete required coursework.
  • Successfully complete assessments where applicable.
  • Apply acquired knowledge in their assigned role.

8. Training Cost Recovery

Where the company bears the cost of external training, certification, licensing, workshops, or specialized skill programs, participants may be required to sign a Training Agreement.

If an employee or intern:

  • Voluntarily leaves the company before the agreed commitment period,
  • Fails to complete the sponsored training without a valid reason,
  • Misuses company-sponsored training resources,

the company may recover the training expenses in accordance with the signed agreement and applicable laws.

9. Internship Termination

The company may terminate an internship at any time for:

  • Poor performance
  • Repeated absenteeism
  • Misconduct
  • Breach of confidentiality
  • Policy violations
  • Project abandonment
  • Business or operational requirements

Unless otherwise specified in the Internship Agreement, either party may terminate the internship by providing 7 days' written notice.

10. No Guarantee of Employment

Participation in any internship, apprenticeship, training, or skill development program does not guarantee employment, job placement, permanent appointment, or future engagement with the company.

Any future employment opportunity shall be subject to business requirements, vacancies, management approval, and successful completion of the company's recruitment process.

Working Hours, Attendance and Leave Policy

1. Working Hours

  • Employees are required to follow their assigned working schedule and complete their duties during designated working hours.
  • Standard working hours shall be determined by the company and may vary based on role, department, shift, or project requirements.
  • Employees are entitled to scheduled break periods during working hours.
  • Any overtime work must be approved by the Reporting Manager or authorized company representative.

2. Attendance and Punctuality

  • Employees must mark their attendance through the company's approved attendance system.
  • Regular attendance and punctuality are mandatory.
  • Repeated late arrivals, early departures, absenteeism, or attendance irregularities may result in warnings, salary adjustments for unpaid time, or disciplinary action.
  • Three or more instances of unauthorized late attendance in a month may lead to corrective action by the company.

3. Leave Policy

Employees may be eligible for leave benefits as per company policy and applicable laws, including:

  • Earned/Privilege Leave
  • Casual Leave
  • Sick Leave
  • Public Holidays
  • Maternity Leave (where applicable)
  • Any other leave approved by the company

4. Leave Approval

  • Planned leave must be applied for and approved in advance.
  • In case of illness or emergency, employees must inform their Reporting Manager as soon as possible.
  • The company may require supporting documents such as a medical certificate for extended leave.

5. Public Holidays

The company shall observe public and national holidays as notified by management and applicable regulations. Employees may also be granted additional festival holidays at the company's discretion.

6. Leave Records and Carry Forward

  • All leave records shall be maintained by the company.
  • Unused leave may be carried forward, encashed, forfeited, or adjusted as per company policy and applicable laws.
  • The company reserves the right to define annual leave limits, carry-forward limits, and leave encashment conditions.

7. Unauthorized Absence

Absence from work without approval or proper notification may be treated as misconduct and may result in salary deductions, disciplinary action, suspension, or termination in repeated cases.

Termination and Notice Period Policy

1. Notice Period

Employees who wish to resign from the company must provide written notice as specified in their Employment Agreement.

  • Confirmed employees shall generally serve a notice period of 30 days unless otherwise stated in their appointment letter.
  • The company may accept payment in lieu of notice or waive the notice period at its sole discretion.
  • Employees are required to complete all assigned tasks, handovers, and clearance formalities before their last working day.

2. Probation Period Termination

During the probation period, either the employee or the company may terminate employment by providing 7 days' written notice or salary in lieu of notice, unless otherwise specified in the employment agreement.

The company reserves the right to terminate employment during probation due to unsatisfactory performance, attendance issues, misconduct, policy violations, or business requirements.

3. Internship Termination

Interns may resign by providing 7 days' written notice unless otherwise specified in the Internship Agreement.

The company may terminate an internship at any time due to poor performance, misconduct, policy violations, breach of confidentiality, project abandonment, or business requirements.

4. Immediate Termination

The company reserves the right to terminate employment or internship without notice in cases involving:

  • Fraud or misrepresentation
  • Theft or misappropriation of company assets
  • Breach of confidentiality
  • Data theft or unauthorized disclosure
  • Workplace harassment or violence
  • Serious misconduct
  • Violation of company policies
  • Any act causing financial, legal, or reputational damage to the company

5. Exit and Clearance Process

Before leaving the company, employees and interns must:

  • Return all company assets and documents.
  • Complete assigned project handovers.
  • Share passwords, credentials, and work-related information where required.
  • Obtain clearance from relevant departments.

Failure to complete the clearance process may delay final settlement or issuance of experience-related documents.

6. Final Settlement

The company shall process the final settlement after completion of all exit formalities.

The final settlement may include:

  • Pending salary payments
  • Approved reimbursements
  • Leave encashment (if applicable)
  • Recovery of company dues, advances, damages, or liabilities

7. Experience and Relieving Documents

Experience Letters, Relieving Letters, Internship Certificates, and other employment-related documents shall be issued only after successful completion of the notice period, handover process, and clearance requirements.

8. Company's Right to Terminate

The company reserves the right to terminate employment, internship, consultancy, or contractual engagement at any time in accordance with applicable laws, employment agreements, company policies, and business requirements.

Code of Conduct Policy

1. Professional Behaviour

All employees, interns, consultants, and team members are expected to maintain the highest standards of professionalism, honesty, integrity, and ethical conduct while representing the company.

Employees must:

  • Treat colleagues, clients, vendors, and stakeholders with respect.
  • Perform their duties responsibly and professionally.
  • Follow all company policies, procedures, and lawful instructions.
  • Maintain a positive and productive work environment.

2. Ethics and Conflict of Interest

  • Bribery, corruption, fraud, theft, or any unethical activity is strictly prohibited.
  • Employees must disclose any actual or potential conflict of interest that may affect their professional responsibilities.
  • Accepting gifts, favors, commissions, or benefits that may influence business decisions is prohibited without company approval.

3. Dress Code

Employees are expected to maintain a neat, clean, and professional appearance during working hours, meetings, client interactions, and company events.

The company may permit casual dress on designated days or special occasions at its discretion.

4. Equal Opportunity and Respect

The company is committed to providing a fair, inclusive, and respectful workplace.

Discrimination, harassment, bullying, or unfair treatment based on gender, religion, caste, race, disability, age, nationality, or any other protected characteristic will not be tolerated.

5. Use of Company Resources

Employees must use company assets, systems, software, equipment, internet services, and resources responsibly and only for authorized business purposes.

Misuse of company resources may result in disciplinary action.

6. Disciplinary Action

Violation of company policies, misconduct, negligence, insubordination, fraud, confidentiality breaches, unauthorized absence, or any action that harms the company's interests may result in:

  • Verbal Warning
  • Written Warning
  • Suspension
  • Loss of Benefits or Incentives
  • Termination of Employment or Internship
  • Legal Action, where applicable

7. Compliance

All employees are required to comply with this Code of Conduct at all times. Failure to do so may result in disciplinary action as determined by the company.

Confidentiality and Intellectual Property Policy

1. Confidential Information

Employees, interns, consultants, and contractors must keep all company information confidential during and after their engagement with the company.

Confidential information includes, but is not limited to:

  • Client information and databases
  • Business plans and strategies
  • Financial records
  • Pricing and contracts
  • Source code and software
  • Designs, documents, and project files
  • Login credentials and internal communications

Unauthorized sharing, copying, disclosure, or misuse of confidential information is strictly prohibited and may result in disciplinary action, termination, and legal proceedings.

2. Non-Disclosure Obligation (NDA)

All team members may be required to sign a Non-Disclosure Agreement (NDA).

The confidentiality obligation shall continue even after resignation, termination, or completion of the engagement with the company.

3. Intellectual Property Ownership

All work, creations, inventions, designs, software, documents, content, artwork, source code, research, processes, trademarks, concepts, and other intellectual property developed during employment, internship, or engagement with the company shall be the sole and exclusive property of the company.

4. Work Product Ownership

Any work created:

  • During working hours,
  • Using company resources,
  • For company projects,
  • For company clients, or
  • Within the scope of assigned duties,

shall automatically belong to the company.

Employees shall not claim ownership, copyright, royalty, licensing rights, or any other intellectual property rights over such work.

5. Return of Company Information

Upon resignation, termination, or completion of engagement, all company documents, files, data, credentials, devices, and intellectual property must be immediately returned to the company.

No copies may be retained without written authorization.

6. Use of Company Intellectual Property

Employees shall not use, reproduce, distribute, sell, license, publish, or commercially exploit any company intellectual property without prior written approval from management.

7. Legal Action

Any breach of confidentiality, unauthorized disclosure, theft of intellectual property, misuse of company data, or infringement of company rights may result in:

  • Disciplinary Action
  • Immediate Termination
  • Recovery of Damages
  • Civil or Criminal Proceedings
  • Injunctive Relief and Other Legal Remedies

Data Privacy, Monitoring and IT Usage Policy

1. Employee Monitoring

To ensure security, productivity, attendance management, and compliance, the company may monitor business-related activities conducted through company systems, devices, networks, software, emails, communication platforms, and official work accounts.

By joining the company, employees acknowledge and consent to reasonable monitoring of company-owned systems and resources.

2. Attendance and Location Tracking

The company may use attendance systems such as:

  • Biometric Attendance
  • GPS-Based Attendance
  • Geo-Fencing Systems
  • Mobile Attendance Applications
  • Web-Based Time Tracking Tools

Employees may be required to provide consent where applicable. Location tracking, if enabled, shall be used only for attendance verification, field operations, client visits, operational requirements, or security purposes.

3. CCTV and Workplace Security

The company may install CCTV cameras and security systems in office premises for:

  • Security and safety purposes
  • Asset protection
  • Compliance requirements
  • Incident investigation

Employees should not expect complete privacy within company premises except in legally protected areas such as washrooms and personal changing facilities.

4. Data Privacy and Protection

The company shall take reasonable measures to protect employee, client, and business information.

Employees must not:

  • Share confidential data without authorization.
  • Access information beyond their authorized role.
  • Download, copy, transfer, or store company data on unauthorized devices.
  • Disclose passwords, credentials, or sensitive information.

5. IT and Internet Usage

Company computers, software, internet connections, cloud services, communication tools, and digital resources are provided primarily for business purposes.

The following activities are strictly prohibited:

  • Installing unauthorized software
  • Using pirated software or content
  • Accessing illegal or harmful websites
  • Sharing company credentials
  • Downloading malicious or unapproved files
  • Misusing company resources for personal gain

6. Company Devices and Accounts

All devices, email accounts, cloud storage, software licenses, and digital assets provided by the company remain company property.

The company reserves the right to access, audit, suspend, restrict, or recover company-owned accounts, devices, and data whenever required.

7. Security Incident Reporting

Employees must immediately report:

  • Data breaches
  • Lost or stolen devices
  • Unauthorized access attempts
  • Security vulnerabilities
  • Suspicious emails or cyber threats

Failure to report security incidents may result in disciplinary action.

8. Policy Violations

Violation of this policy may result in:

  • Warning Notices
  • Suspension of System Access
  • Disciplinary Action
  • Recovery of Damages
  • Termination of Employment
  • Legal Proceedings where applicable

Workplace Safety and Security Policy

1. Safe Working Environment

The company is committed to providing a safe, healthy, and secure workplace for all employees, interns, visitors, clients, and contractors.

All team members must follow safety guidelines and immediately report any unsafe condition, accident, hazard, security concern, or policy violation.

2. Safety Requirements

The company may provide and maintain:

  • Fire Safety Equipment
  • First Aid Kits
  • Emergency Exits
  • Emergency Contact Information
  • Clean Drinking Water
  • Washroom Facilities
  • Safety Signage
  • Security Systems and CCTV

Employees must cooperate with all safety procedures and emergency instructions.

3. Emergency Procedures

Employees are required to:

  • Follow evacuation procedures during emergencies.
  • Participate in safety drills and training sessions.
  • Immediately report accidents, injuries, fires, or emergencies.
  • Cooperate with emergency response personnel and management.

4. Workplace Security

To maintain workplace security, the company may implement:

  • Visitor Registration
  • Visitor Passes
  • CCTV Monitoring
  • Access Control Systems
  • Security Verification Procedures
  • Restricted Access Areas

Unauthorized access to company premises, systems, documents, or resources is strictly prohibited.

5. Employee Responsibilities

Employees must:

  • Maintain a safe and professional work environment.
  • Follow all health and safety instructions.
  • Use company equipment responsibly.
  • Avoid unsafe practices that may cause injury, damage, or disruption.
  • Report damaged equipment, hazards, or safety concerns immediately.

6. Prohibited Activities

The following activities are strictly prohibited within company premises or during company work:

  • Violence, threats, or aggressive behaviour
  • Possession of weapons or dangerous materials
  • Alcohol or illegal substance use
  • Smoking in non-designated areas
  • Tampering with safety equipment
  • Unauthorized access to restricted areas
  • Any activity that may endanger people, property, or company operations

7. Accident and Incident Reporting

Any accident, injury, property damage, fire incident, data security incident, theft, or workplace hazard must be reported immediately to management.

Failure to report incidents may result in disciplinary action.

8. Remote Work Safety

Employees working remotely are responsible for maintaining a safe and secure work environment.

The company may issue guidelines regarding data security, equipment usage, internet access, and workplace safety for remote workers.

9. Health and Fitness for Duty

Employees must report to work in a condition that allows them to perform their duties safely and effectively.

The company may restrict access to work if an individual is impaired, unfit for duty, or poses a risk to themselves or others.

10. Disciplinary Action

Violation of workplace safety, security, or health requirements may result in:

  • Verbal Warning
  • Written Warning
  • Suspension
  • Loss of Privileges
  • Termination of Employment or Internship
  • Legal Action where applicable

11. Company Rights

The company reserves the right to conduct safety inspections, security audits, emergency drills, investigations, and workplace assessments at any time to protect employees, clients, assets, information, and business operations.

Prevention of Sexual Harassment (POSH) Policy

1. Zero-Tolerance Policy

The company is committed to providing a safe, respectful, and professional workplace free from sexual harassment, discrimination, intimidation, or inappropriate conduct.

Sexual harassment in any form is strictly prohibited and may result in disciplinary action, including termination of employment or engagement.

2. Scope

This policy applies to all:

  • Employees
  • Interns
  • Consultants
  • Freelancers
  • Contractors
  • Clients
  • Vendors
  • Visitors

The policy applies to company premises, client locations, business travel, company events, online meetings, and all work-related communications.

3. Reporting a Complaint

Any individual who experiences or witnesses sexual harassment is encouraged to report the matter immediately through the designated complaint mechanism or management.

All complaints shall be handled confidentially and without retaliation.

4. Investigation Process

The company shall investigate complaints fairly, impartially, and confidentially.

All parties involved are expected to cooperate during the investigation process.

Appropriate action shall be taken based on the findings of the investigation.

5. Protection Against Retaliation

The company strictly prohibits retaliation, victimization, threats, discrimination, or adverse action against any individual who reports a concern or participates in an investigation in good faith.

6. Disciplinary Action

Depending on the severity of the violation, disciplinary action may include:

  • Verbal or Written Warning
  • Suspension
  • Removal from Projects
  • Demotion
  • Termination of Employment or Engagement
  • Legal Action where applicable

7. Awareness and Training

The company may conduct awareness programs, training sessions, and policy briefings to ensure all team members understand their responsibilities under this policy.

8. Internal Complaints Committee (ICC)

Where required by applicable law, the company may establish an Internal Complaints Committee (ICC) or any other legally required grievance mechanism to address complaints related to workplace harassment.

9. False or Malicious Complaints

Knowingly false, fabricated, malicious, or misleading complaints may also result in disciplinary action. However, inability to prove a complaint shall not automatically be treated as a false complaint.

10. Company Commitment

The company is committed to maintaining a workplace based on dignity, respect, equality, professionalism, and mutual trust for all individuals associated with the organization.

Prevention of Sexual Harassment (POSH) Policy

1. Zero-Tolerance Policy

The company is committed to providing a safe, respectful, and professional workplace free from sexual harassment, discrimination, intimidation, or inappropriate conduct.

Sexual harassment in any form is strictly prohibited and may result in disciplinary action, including termination of employment or engagement.

2. Scope

This policy applies to all:

  • Employees
  • Interns
  • Consultants
  • Freelancers
  • Contractors
  • Clients
  • Vendors
  • Visitors

The policy applies to company premises, client locations, business travel, company events, online meetings, remote work environments, and all work-related communications.

3. Prohibited Conduct

Sexual harassment may include, but is not limited to:

  • Unwelcome physical contact or advances
  • Sexual remarks, jokes, comments, or gestures
  • Requests for sexual favors
  • Sharing inappropriate images, videos, or content
  • Repeated unwanted communication
  • Stalking, intimidation, or threats
  • Any conduct that creates an offensive, hostile, or uncomfortable work environment

Any inappropriate message, comment, image, video, gesture, social media interaction, email, chat, or communication made through company devices, personal devices, messaging applications, social media platforms, or online meeting platforms in connection with work may be treated as workplace misconduct under this policy.

4. Reporting a Complaint

Any individual who experiences or witnesses sexual harassment is encouraged to report the matter immediately through the designated complaint mechanism, HR department, ICC, or management.

All complaints shall be handled confidentially and without retaliation.

5. Investigation Process

The company shall investigate complaints fairly, impartially, and confidentially.

All parties involved are expected to cooperate during the investigation process.

Appropriate action shall be taken based on the findings of the investigation.

6. Protection Against Retaliation

The company strictly prohibits retaliation, victimization, threats, discrimination, harassment, or adverse action against any individual who reports a concern or participates in an investigation in good faith.

7. Disciplinary Action

Depending on the severity of the violation, disciplinary action may include:

  • Verbal Warning
  • Written Warning
  • Suspension
  • Removal from Projects
  • Demotion
  • Termination of Employment or Engagement
  • Restriction from Company Premises
  • Legal Action where applicable

8. Awareness and Training

The company may conduct awareness programs, training sessions, workshops, and policy briefings to ensure all team members understand their responsibilities under this policy.

Participation in such programs may be mandatory.

9. Internal Complaints Committee (ICC)

Where required by applicable law, the company shall establish an Internal Complaints Committee (ICC) or any other legally required grievance mechanism to address workplace harassment complaints.

10. False or Malicious Complaints

Knowingly false, fabricated, malicious, or misleading complaints may result in disciplinary action.

However, inability to prove a complaint shall not automatically be treated as a false complaint.

11. Confidentiality

All complaints, investigations, statements, evidence, and proceedings shall remain confidential to the extent permitted by law.

Unauthorized disclosure of such information may result in disciplinary action.

12. Company Commitment

The company is committed to maintaining a workplace based on dignity, respect, equality, professionalism, safety, and mutual trust for all individuals associated with the organization.

Grievance Redressal Policy

1. Purpose

The company is committed to maintaining a fair, transparent, and professional work environment. Employees are encouraged to raise concerns, complaints, or workplace issues without fear of retaliation.

2. Scope

Employees, interns, consultants, and contractors may raise grievances related to:

  • Workplace conduct
  • Management decisions
  • Attendance and leave matters
  • Salary and payroll concerns
  • Work assignments and responsibilities
  • Harassment or discrimination
  • Policy violations
  • Working conditions
  • Any other employment-related concern

3. Reporting a Grievance

Grievances may be submitted through:

  • HR Department
  • Reporting Manager
  • Designated Grievance Officer
  • Official Email or Complaint Form
  • Internal Grievance Committee (where applicable)

Employees are encouraged to provide complete and accurate information to facilitate timely resolution.

4. Investigation and Resolution

  • All grievances shall be reviewed fairly, impartially, and confidentially.
  • The company may conduct discussions, interviews, or investigations as required.
  • Every effort shall be made to resolve grievances within a reasonable timeframe.
  • Employees may be requested to provide supporting documents or evidence when necessary.

5. Confidentiality

All complaints, records, discussions, and investigation findings shall be treated as confidential and shared only with authorized individuals involved in the resolution process.

6. Protection Against Retaliation

The company strictly prohibits retaliation, intimidation, threats, discrimination, or adverse action against any person who raises a genuine concern or participates in an investigation.

7. False or Malicious Complaints

Knowingly false, misleading, or malicious complaints may result in disciplinary action.

However, a complaint shall not be considered false merely because it could not be substantiated.

8. Corrective Action

Where necessary, the company may take corrective measures including:

  • Policy Improvements
  • Mediation
  • Counseling
  • Additional Training
  • Disciplinary Action
  • Process Changes
  • Other appropriate remedial measures

9. Grievance Committee

Where required by law or company policy, the company may establish a Grievance Redressal Committee or appoint a Grievance Officer to review and resolve workplace concerns.

10. Company Commitment

The company is committed to fostering a respectful, transparent, and supportive workplace where concerns can be raised and resolved professionally and fairly.

Training and Performance Review Policy

1. Training and Development

The company may provide onboarding, technical, operational, compliance, and professional development training to employees and interns.

Training programs may include:

  • Company Policies and Procedures
  • Workplace Safety and Security
  • Technical and Job-Specific Skills
  • Communication and Teamwork
  • Leadership and Management Development
  • Client Handling and Professional Conduct

Participation in mandatory training programs is required as directed by the company.

2. Performance Expectations

Employees are expected to perform their duties efficiently, meet assigned goals, complete projects on time, and maintain the quality standards established by the company.

Performance may be evaluated based on:

  • Quality of Work
  • Productivity
  • Attendance and Punctuality
  • Project Completion
  • Communication and Teamwork
  • Professional Conduct
  • Client Satisfaction
  • Compliance with Company Policies

3. Performance Review

The company may conduct periodic performance reviews, evaluations, or assessments at its discretion.

Performance reviews may include:

  • Goal and KPI Assessment
  • Project Performance Review
  • Skill Evaluation
  • Manager Feedback
  • Self-Assessment
  • Improvement Planning

4. Performance Improvement

Where performance falls below expectations, the company may provide:

  • Coaching and Mentorship
  • Additional Training
  • Performance Improvement Plans (PIP)
  • Revised Targets and Development Goals

Failure to demonstrate satisfactory improvement may result in disciplinary action, reassignment, demotion, or termination.

5. Rewards and Career Growth

Performance reviews may be considered for:

  • Salary Revisions
  • Bonuses and Incentives
  • Promotions
  • Leadership Opportunities
  • Training Sponsorships
  • Special Recognition Programs

The company reserves the right to make final decisions regarding compensation, promotions, and career advancement based on performance, business requirements, and organizational needs.

6. Company Rights

The company reserves the right to establish, modify, suspend, or revise performance metrics, evaluation methods, training requirements, and review processes at any time as deemed necessary.

Expense Reimbursement Policy

1. Purpose

The company may reimburse employees for reasonable and approved business-related expenses incurred while performing official duties.

2. Eligible Expenses

Subject to approval, reimbursable expenses may include:

  • Business Travel
  • Fuel and Transportation
  • Accommodation
  • Client Meetings
  • Business Meals
  • Office Supplies and Stationery
  • Project-Related Expenses
  • Other Company-Approved Expenses

3. Approval Requirement

Employees must obtain prior approval from their Reporting Manager or authorized company representative before incurring significant business expenses.

Expenses incurred without approval may be rejected.

4. Submission of Claims

To claim reimbursement, employees must submit:

  • Expense Reimbursement Form
  • Original Bills or Receipts
  • Supporting Documents (if required)
  • Purpose of the Expense

The company reserves the right to request additional information or verification before approving any claim.

5. Reimbursement Process

  • Approved claims shall be processed through the company's finance department.
  • Reimbursement may be made through bank transfer, payroll adjustment, or any other approved payment method.
  • Claims should be submitted within the timeline specified by the company.

6. Non-Reimbursable Expenses

The company may reject reimbursement requests for:

  • Personal Expenses
  • Unapproved Expenses
  • Excessive or Unreasonable Expenses
  • Incomplete Documentation
  • False or Misleading Claims

7. Advance Payments

Where required, the company may provide advance funds for approved travel, events, projects, or official assignments.

Employees must submit expense records and return any unused amount within the prescribed timeframe.

8. False Claims

Submitting false, inflated, forged, or misleading expense claims is considered misconduct and may result in:

  • Rejection of the Claim
  • Recovery of Amounts Paid
  • Disciplinary Action
  • Termination of Employment
  • Legal Action where applicable

9. Company Rights

The company reserves the right to approve, reject, limit, audit, verify, modify, or recover any expense claim in accordance with company policy and business requirements.

Remote and Hybrid Work Policy

1. Work Arrangement

The company may allow employees to work remotely, from the office, or under a hybrid work model based on business requirements and management approval.

Remote or hybrid work is a privilege and not a guaranteed employee entitlement.

2. Approval Requirement

Employees must obtain prior approval from their Reporting Manager or Management before working remotely.

The company reserves the right to modify, suspend, or revoke remote work arrangements at any time.

3. Working Hours and Attendance

Employees working remotely are required to:

  • Follow assigned working hours.
  • Mark attendance through approved systems.
  • Submit daily, weekly, or project progress reports as required.
  • Remain available during designated working hours.
  • Attend meetings, calls, and reviews as scheduled.

4. Communication and Availability

Employees must maintain regular communication with their team and management through approved communication channels.

Failure to respond to official communications without valid reason may be treated as absence or nonperformance.

5. Data Security and Confidentiality

Employees working remotely must:

  • Protect company data and confidential information.
  • Use approved software, platforms, and security measures.
  • Keep passwords and credentials secure.
  • Avoid sharing company information with unauthorized persons.
  • Immediately report any security incident or data breach.

6. Company Equipment

Any laptop, device, software license, accessory, or other equipment provided by the company shall remain company property.

Employees are responsible for the proper use, maintenance, and protection of company assets.

All company property must be returned immediately upon request, resignation, termination, or completion of engagement.

7. Performance and Productivity

Employees working remotely shall be evaluated on:

  • Attendance and availability
  • Task completion
  • Productivity and work quality
  • Communication and responsiveness
  • Project deadlines and deliverables

The company may require employees to return to office-based work if performance, communication, or operational requirements are not met.

8. Monitoring and Compliance

The company may use attendance systems, project management tools, activity tracking systems, communication platforms, or other monitoring mechanisms to ensure productivity, security, compliance, and business continuity.

9. Expenses and Allowances

The company may, at its sole discretion, provide reimbursements, allowances, internet support, equipment, or work-from-home benefits.

Such benefits may be modified, suspended, or discontinued at any time.

10. Company Rights

The company reserves the right to require any employee working remotely or under a hybrid arrangement to report to the office, client location, meeting, training session, or company event whenever required for business purposes.

Company Assets and Equipment Policy

1. Company Property

All equipment, devices, software, accounts, documents, and resources provided by the company remain the exclusive property of the company.

This may include:

  • Laptops and Computers
  • Mobile Phones
  • Storage Devices
  • ID Cards and Access Cards
  • Software Licenses
  • Company Email Accounts
  • Project Files and Documents
  • Office Furniture and Equipment

2. Employee Responsibility

Employees are responsible for the proper use, care, and protection of company assets assigned to them.

Any loss, theft, damage, malfunction, or misuse of company property must be reported immediately to management.

3. Acceptable Use

Company assets shall be used primarily for official business purposes.

Employees must not:

  • Share company devices with unauthorized persons.
  • Install unauthorized software.
  • Download pirated software or content.
  • Use company assets for illegal, unethical, or unauthorized activities.
  • Remove company property without approval.

4. Personal Devices and Storage Media

The use of personal USB drives, hard drives, storage devices, or unauthorized equipment on company systems may be restricted or prohibited.

The company reserves the right to inspect, block, or restrict external devices for security purposes.

5. Software and Licensing

Only company-approved and legally licensed software may be installed or used on company systems.

Unauthorized software installation, software piracy, or license violations may result in disciplinary action.

6. Return of Assets

Upon resignation, termination, transfer, or whenever requested by the company, employees must immediately return all company assets in good condition, subject to normal wear and tear.

7. Recovery of Losses

The company reserves the right to recover the cost of lost, damaged, unreturned, misused, or intentionally destroyed company property, subject to applicable laws and company policies.

8. Clearance Process

Employees shall not be considered fully relieved from their duties until all assigned company assets, documents, credentials, and access privileges have been returned or surrendered through the company's clearance process.

9. Company Rights

The company reserves the right to audit, inspect, recover, disable, lock, wipe, restrict access to, or reclaim any company-owned asset, device, account, software, or resource at any time for security, operational, legal, or business purposes.

Onboarding and Offboarding Policy

1. Employee Onboarding

Before joining the company, employees may be required to submit and verify the following documents:

  • Aadhaar Card
  • PAN Card
  • Passport (if applicable)
  • Educational Certificates
  • Previous Employment Documents
  • Address Proof
  • Passport Size Photograph
  • Any other document requested by the company

Onboarding Process

The onboarding process may include:

  • Appointment Letter Issuance
  • Employment Agreement and NDA Execution
  • Employee Information Form Submission
  • Policy Orientation and Training
  • IT Account and Email Setup
  • Attendance System Registration
  • Department Introduction and Role Assignment
  • Asset Allocation (if applicable)

The company reserves the right to delay, suspend, or cancel onboarding if required documents are incomplete, incorrect, or unverifiable.

2. Employee Offboarding

Upon resignation, termination, completion of contract, or separation from the company, employees must complete the company's offboarding process.

Offboarding Requirements

Employees may be required to:

  • Complete all project and task handovers.
  • Return all company assets and equipment.
  • Share required passwords, credentials, files, and project information.
  • Complete clearance formalities with relevant departments.
  • Participate in an Exit Interview if requested.

Final Settlement

Final settlement may include:

  • Pending Salary
  • Approved Reimbursements
  • Leave Encashment (if applicable)
  • Recovery of Company Dues or Liabilities

The company reserves the right to withhold or adjust final settlement amounts to the extent permitted by applicable laws until all clearance requirements are completed.

Experience and Relieving Documents

Experience Letters, Relieving Letters, Internship Certificates, and other employment-related documents may be issued after successful completion of:

  • Notice Period Requirements
  • Handover Obligations
  • Asset Return Process
  • Clearance Formalities

Post-Employment Obligations

Even after separation from the company, employees remain bound by:

  • Confidentiality Obligations
  • Intellectual Property Requirements
  • Data Protection Responsibilities
  • Non-Solicitation and Other Contractual Commitments (where applicable)

3. Company Rights

The company reserves the right to modify onboarding, offboarding, documentation, verification, clearance, and settlement procedures based on operational, legal, security, or business requirements.

Employee vs Intern Benefits Overview

Employee vs Intern Benefits Overview

Benefit / Facility Employee Intern / Trainee Compensation Monthly Salary Stipend (if applicable) As per applicable laws and company Generally not applicable unless required by PF / ESI Benefits policy law Paid Leave As per company leave policy As specified in Internship Agreement

Benefit / Facility Employee Intern / Trainee

--- --- ---

Performance
Review Applicable Applicable (if required)

Training Programs Eligible Eligible

Company Assets May be provided based on role May be provided based on role

Experience Letter Eligible upon successful completion of
employment Eligible upon successful completion of
internship

Notice Period As per Employment Agreement As per Internship Agreement

POSH Protection Applicable Applicable

Career Eligible for promotions and internal May be considered for future employment

Opportunities opportunities opportunities

Compliance Checklist & General Terms

Compliance Checklist

The company shall maintain compliance with applicable laws, regulations, registrations, licenses, and statutory requirements.

Key compliance activities may include:

  • Business Registration and Licensing
  • Shops & Establishment Registration (where applicable)
  • PF and ESI Registration (where applicable)
  • Payroll and Tax Compliance
  • POSH Compliance Requirements
  • Employee Documentation and Record Maintenance
  • Workplace Safety Requirements
  • Policy and Handbook Distribution
  • Statutory Returns and Filings
  • Employee Training and Awareness Programs

Management reserves the right to update compliance procedures based on legal, operational, or regulatory requirements.

Policy Implementation Timeline

Phase Activity

Week 1 Policy Review and Approval

Week 2 Employee Handbook Preparation

Week 3 Employee Communication and Training

Week 4 System Setup and Documentation

Month 2 Compliance Review and Implementation

Ongoing Monitoring, Audits, and Policy Updates

General Terms and Company Rights

  • All employees, interns, consultants, and contractors are required to comply with company policies at all times.
  • The company reserves the right to modify, amend, suspend, replace, or update any policy without prior notice.
  • Management decisions regarding policy interpretation, implementation, disciplinary matters, and operational requirements shall be final.
  • Violation of company policies may result in disciplinary action, suspension, termination, recovery of losses, or legal proceedings where applicable.
  • Nothing contained in this handbook shall be construed as a guarantee of employment, promotion, compensation, or continued engagement.
  • The company reserves the right to modify roles, responsibilities, reporting structures, compensation plans, work locations, work arrangements, and operational processes as required for business needs.